There's always something worth talking about
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Think, discuss, challenge, observe, interpret...if it’s on the agenda it’s up for debate
United we stand
The biggest local government shake-up in 30 years has taken place ? councils now need to tell the people what?s in it for them.
01 April 2009 by Jennie Whitell
Take me to your Facebook Manager
There is a world of valuable information on our audiences out there on Facebook, all it takes is a good ear and a little patience.
31 March 2009 by Matt Forster
The twittering classes
Primary school children could be schooled in Twitter, so make sure you're tweeting from the same hymn sheet.
25 March 2009 by Matt Forster
Down with predictors of beaconicity
Plain English is on the menu as local authorities are given a list of gobbledegook words that must be banned.
19 March 2009 by Matt Forster
Is the customer always right?
Will online customer reviews of public service really work?
13 March 2009 by Sharron Ashurst